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Australian Made & Tested
Terms & Conditions
Effective Date: November 2025
The Short Version
You buy supplements. We ship them to you. They're high quality. If you don't like them, we'll refund you within 30 days. Don't do anything illegal with them. Pretty straightforward.
The Legal Version (Because We Have To)
1. Agreement to Terms
By accessing getpurist.com or purchasing our products, you agree to these Terms and Conditions. If you don't agree, that's fine—but you can't use our website or buy our stuff.
2. Our Products
PURIST manufactures and sells dietary supplements. These are not medications. They're not intended to diagnose, treat, cure, or prevent any disease. If you're sick, see a doctor. If you're taking medications, talk to your healthcare provider before starting any supplements.
3. Ordering and Payment
When you place an order:
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You're making an offer to purchase
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We'll send an email confirming receipt (this isn't acceptance)
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We accept your offer when we ship your products
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We reserve the right to refuse any order
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Prices are in AUD and include GST
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Payment is processed immediately
4. Shipping
We ship throughout Australia via Australia Post or courier services. International shipping is not currently available. Standard shipping times are 3-7 business days from dispatch. We're not responsible for delays caused by carriers, weather, or acts of God (though we'll do our best to help).
5. Returns and Refunds
30-day money-back guarantee on your first order of any product. Used or unused, we don't care. Just email us at hello@getpurist.com. Return shipping is on you. Refunds processed within 7 business days of receiving the return.
6. Subscriptions
Subscriptions auto-renew at your chosen frequency. You can cancel, pause, or modify anytime through your account. No minimum commitment. Changes take effect from your next billing cycle. More details in our Subscription Terms below.
7. Intellectual Property
Everything on this site (text, images, that beautiful logo) belongs to PURIST. You can't use it without our written permission. Your reviews and feedback? You grant us permission to use them however we want (though we'll never attribute something to you that you didn't say).
8. Privacy
We collect your data to process orders and make your experience better. We don't sell it. Ever. Full details in our Privacy Policy below.
9. Disclaimers
Our website is provided "as is." We make no warranties about continuous availability, though we try to keep it running 24/7. Product information is accurate to the best of our knowledge, but humans make mistakes. If you spot one, tell us.
10. Limitation of Liability
Our maximum liability to you is limited to the amount you paid for the products. We're not liable for indirect, consequential, or punitive damages. This is standard legal stuff, but basically: we're responsible for our products being what we say they are.
11. Indemnification
You agree to defend and hold PURIST harmless from any claims arising from your violation of these terms or misuse of our products. Don't do weird stuff with our supplements.
12. Governing Law
These terms are governed by Queensland law. Any disputes will be resolved in Queensland courts. Though honestly, we'd rather just sort things out over email.
13. Changes to Terms
We may update these terms. If changes are material, we'll notify you by email. Continued use means acceptance. The date at the top shows the last update.
14. Contact
Questions? Concerns? Just want to chat about supplements?
PURIST
Unit 2, 86 Burnside Road
Ormeau QLD 4208
hello@getpurist.com